
Understanding the Insurance Claim Process for Your Roof
Navigating Roof Insurance Claims: A Step-by-Step Guide for North Carolina Homeowners Dealing with roof damage after a storm can feel overwhelming, but Twin Anchors Roofing is here to simplify the process. In this comprehensive guide, we break down the insurance claim process for homeowners—from assessing storm damage and meeting adjusters to understanding ACV vs. RCV policies. Learn about the key components of a reliable roof installation, including shingles, underlayment, and flashing, along with additional services that ensure your roof is built to last. Whether you're recovering from wind or hail damage, this article provides professional, clear, and helpful insights to guide you every step of the way. Protect your home, maximize your insurance benefits, and gain peace of mind with Twin Anchors Roofing!
12/18/20242 min read


At Twin Anchors Roofing, we know that navigating the insurance claim process can feel overwhelming. Our goal is to simplify this journey, ensuring you get the coverage and quality roofing you deserve.
Here’s a breakdown of how we assist you every step of the way:
1. Assessing the Damage Prompt Inspections: After a windstorm or hail event, our team conducts a thorough roof inspection to identify any visible or hidden damage. Meeting with Adjusters: We work alongside your insurance field adjuster, pointing out areas of concern, providing measurements, and assisting with estimates to ensure nothing is overlooked.
2. Filing the Claim Guiding Homeowners: Whether it’s a named hurricane or a non-named storm, we help homeowners file their claims correctly. We’ll gather the necessary details, including your policy number and date of loss, to expedite the process. Insurance Coordination: After the claim is submitted, we stay in communication with your insurance company, ensuring a smooth handoff to the desk adjuster for review.
3. Ensuring Fair Coverage Approval Process: Once approved, the ACV (Actual Cash Value) payment is sent, minus the deductible. After project completion, we submit invoices to recover any depreciation. Denied Claims: If your claim is denied, we’ll review the findings and assist with a rebuttal to ensure your home gets the protection it needs.
4. ACV vs. RCV Policies Understanding your policy type is critical: ACV Policy: Covers the depreciated value of your roof, based on its age. RCV Policy: Offers full replacement cost coverage, ensuring you get a brand-new roof without additional financial strain.
Components of a Reliable Roof Installation
When you choose Twin Anchors Roofing, you’re investing in a roof built to withstand North Carolina’s unpredictable weather.
Our comprehensive approach includes:
Essential Roof Components Shingles: Durable and available in various styles and colors.
Underlayment: A critical layer for waterproofing and weatherproofing.
Drip Edge and Starter Strips: For enhanced edge protection and proper water flow.
Hip & Ridge Venting: Ensuring proper attic ventilation to extend roof lifespan.
Pipe Jacks and Flashing: Addressing potential leak points around chimneys and vents.
Additional Services Cornice Strip Replacement: Maintaining the structural integrity of your roof.
Steep Slope and Multi-Story Charges: Handling complex roof designs safely and efficiently.
Gutter Screen and Satellite Adjustments: Addressing all accessories impacted during the roofing process.
Why Choose Twin Anchors Roofing?
Expertise in Insurance Claims: We specialize in navigating wind and hail insurance claims, ensuring fair coverage for North Carolina homeowners.
Commitment to Quality: From using high-grade materials to precise installations, we build roofs designed to last.
Your Trusted Partner: We’re here to guide you from inspection to installation, offering peace of mind at every step.
Contact Us for a Free Roof Inspection
Protect your home from storm damage with the help of Wilmington’s most trusted roofing professionals.
Contact Twin Anchors Roofing today for a free roof inspection and let us handle the rest!